Step-by-step process for customers to get Windows 10 Education When the customer installs the key and the device is joined to the tenant domain via Microsoft Entra ID, the device will automatically be upgraded to Windows 10 Education (subscription). After the request is approved, support will provide the Windows 10 Pro Education key to you so that you can then give it to the customer. Microsoft Support will review the request to ensure that the customer qualifies. You can help your customers upgrade by submitting a support request on their behalf. This eligibility, which until now has only been available in Volume Licensing (VL) education programs, has been enabled via Microsoft 365 admin portal support. Windows 10 Home is now a qualifying operating system for Education customers licensed via the Microsoft Cloud Agreement (through the CSP program). Appropriate roles: Admin agent | Billing admin OverviewĬloud Service Providers (CSPs) who have purchased Microsoft 365 A1, Microsoft 365 A3, Microsoft 365 A5, or Windows 10 Enterprise A3 or A5 subscriptions can help their Education customers upgrade from Windows 10 Home to Windows 10 Education, which is designed for both the classroom and remote learning.
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